How does House Call Doctor Los Angeles differ from a regular doctor office visit, Urgent Care Facility, or an Emergency Room?

We bring excellent, quality healthcare to you and on your schedule. You are seen in the comfort of your home, hotel or office and at a convenient time for you. You never have to wait again in an overcrowded waiting room. You will not be sitting next to sick patients for an extended period of time. House Call Doctor physicians can treat the same illnesses that you would normally go to see in a primary care physician’s office. You are always seen by a Board Certified physician. Our fees are affordable and often less expensive that one would pay at an Urgent Care Center or an Emergency Department.

 

How much do you save with a House Call Doctor Los Angeles physician visit? How do I pay?

The time and monetary savings accompanied with a House Call Doctor visit are significant because of the convenience of bringing healthcare to you. House Call Doctor visits offer value by providing Board Certified physicians on your schedule. If you are a busy individual and value the little time you have to enjoy, then House Call Doctor LA offers you an excellent solution when you or a loved one need medical attention. Now you can afford the luxury of not having to leave your home, office, or hotel when you are sick, deal with traffic, and spend significant time waiting for a doctor’s appointment or in the waiting room with other sick patients waiting to be seen. This can often take hours of your time.

 

How do I pay?

All fees are due in full at time of service. We accept major credit cards, cash, traveler’s checks, or credit card payment through PayPal.

 

Do you accept health insurance?

Although most insurance companies will reimburse a portion of the visit or apply the amount to your deductible if it has not been met at this time, we do not accept insurance in the traditional sense. We will provide you with the documentation that can be submitted to your health insurance company for reimbursement. Many House Call Doctor patients have been receiving partial reimbursements from their private health insurance companies. They average as much as 80%, which means that the true cost to the patient for a visit could be a lot less after receiving reimbursement. Many health insurance companies have reimbursed many of our patients a portion of their House Call Doctor visit through the “out-of-network” option of their PPO or HMO plans. However, please be aware that House Call Doctor does not guarantee any reimbursement, and that many types of health insurance products exist within each individual plan.

 

Do you take Medicare?

We are non-participating providers for Medicare. We do require that all fees are paid at time of service.

 

What type of illnesses do you treat?

Our physicians come prepared to diagnose and treat a wide variety of acute and chronic common illnesses such as:

  • Respiratory and ear infections
  • Sinus infections
  • Flu and upper stomach problems
  • Allergies and rashes
  • Headaches and migraines
  • Severe sore throat and strep throat
  • Bronchitis and Pneumonia
  • Asthma and COPD
  • Diabetes, Hypertension, Heart Disease
  • Abdominal Pain, Heartburn, Diarrhea, Constipation
  • Bladder/urinary tract infections, kidney infections/stones
  • Minor burns and rashes
  • Minor skin infections
  • Foot pain, Ankle Pain, Knee Pain
  • Back pain, Neck Pain
  • Arthritis, Gout
  • Chronic Pain, Prescription refills
  • Anxiety, Depression, Insomnia
  • STD Evaluation and Treatment
  • Eye problems
  • Skin conditions, Insect Bites, Hives, Abscess/Boils, Ingrown Nails
  • Animal/Human Bites, Puncture Wounds, Lacerations, Suture Removal,
  • Medical and Pre-operation Clearances
  • Wellness exams/checkups, School Physicals, Employment Physicals
  • Vaccinations, Immunizations, Tuberculosis (TB) skin testing,
  • Many more common illnesses and conditions


In addition, our staff can perform all the diagnostic services you would expect in a fully equipped medical office, such as:

  • Mobile X-ray
  • Ultrasound diagnostic imaging and EKG
  • Urine analysis
  • Blood drawn for lab and blood tests (including blood glucose level)
  • Strep throat analysis
  • Pregnancy testing
  • Injectables (for pain, vomiting, inflammation, antibiotics, vitamins, and others)
  • IV Fluids

 

How long will it take for a physician to arrive at my location?

We do our best to arrive within one to two hours of your call.

 

Can I schedule an appointment during the day for a house call after 6 P.M.?

Yes, you can call anytime to schedule an appointment, 24/7.

 

When I call House Call Doctor Los Angeles at 310-849-7991, will I speak with a physician?

You will always speak directly to the physician when you call.

 

Do you provide service to my place of business or hotel?

Yes, House Call Doctor LA is an at-your-door service. We will come to your office, home or hotel 7 days a week, 24 hours a day, 365 days a year.

 

Does House Call Doctor offer services for employers?

House Call Doctor offers custom corporate service programs to provide medical care for your employees living in, working in, or visiting your local area. Our full line of services is available as well as custom arrangements tailored to your company’s needs. Rather than putting off a meeting or delaying a flight, we arrange medical treatment in the comfort of your employee’s office, house or hotel, and make sure that they rapidly get on the road to recovery. Make House Call Doctor a valuable asset and addition to your benefits package by keeping you employees healthy and happy.

 

If I am experiencing an emergency, should I call House Call Doctor Los Angeles?

House Call Doctor offers custom corporate service programs to provide medical care for your employees living in, working in, or visiting your local area. Our full line of services is available as well as custom arrangements tailored to your company’s needs. Rather than putting off a meeting or delaying a flight, we arrange medical treatment in the comfort of your employee’s office, house or hotel, and make sure that they rapidly get on the road to recovery. Make House Call Doctor a valuable asset and addition to your benefits package by keeping you employees healthy and happy.

House Call Doctor is not an Emergency Room replacement and we do not treat patients experiencing chest pain, shortness of breath, head trauma, loss of consciousness, or other life-threatening emergencies, as these conditions may require immediate hospitalization. If you are having a medical emergency, please go directly to the E.R. or dial 911 immediately.

 

Does House Call Doctor Los Angeles treat all ages?

House Call Doctor physicians will treat patients from infancy to adulthood.

 

What if the physician decides my illness requires additional testing and/or treatment?

House Call Doctor Los Angeles provides all additional testing (e.g. x-rays, EKG, ultrasound, etc.) in the comfort and convenience of your home or hotel suite, and can provide referrals to any specialty if needed.

 

May I utilize your House Call services while I still see my regular physician with whom I have a long term relationship?

Yes! Being physicians we understand the tremendous value in long standing Doctor Patient relationships. We will confer with your physician and coordinate your care together.

 

What geographical locations does House Call Doctor Los Angeles Cover?

Currently we cover the Los Angeles and Greater Los Angeles Area; however we are continually expanding our coverage area. Please call us for exact details. Special arrangements are available for patients in other areas.

 

If the need arises which hospitals are you affiliated with?

We have relationships with almost all greater Los Angeles hospitals and either we have admitting privileges or have an associate that is on staff at the Hospital ensuring continuity of care. We are also able to facilitate referrals to specialists when needed.

Who uses House Call Doctor Los Angeles physicians?

For those of you who are frustrated by excessive wait times in the ER or refuse to stay in an overcrowded urgent care clinic, House Call Doctor Los Angeles offers a time saving, efficient alternative.  With House Call Doctor Los Angeles physicians, you can now be taken care of in the comfort of your home, hotel or workplace, with minimal interruption to your daily life.   Also, a variety of medications can be provided during the visit, so you no longer need to waste additional time at the pharmacy.

 

Do you provide medications?

YES. We do carry a variety of pharmaceuticals that can be purchased for a nominal charge. Additionally, we carry injectable medications as well.

 

Who are your medical providers?

Our medical providers are licensed and board certified physicians.  They are trained in pediatrics, family medicine, internal medicine and urgent care medicine.

 

Are you affiliated with a hospital?

YES. All of our physicians are staff members of local hospitals and are able to facilitate referrals to specialists when needed.

 

Do you draw labs or take x-rays?

We do offer a variety of laboratory tests and studies that can be completed in the home, hotel or workplace. Blood work can be drawn and delivered to local laboratories when necessary. X-rays and ultrasound can be ordered to be done at your home. Additionally, we are affiliated with local imaging centers/hospitals and can schedule CT scans and MRI's.

 

What if I need to go to the Emergency Room?

In the event that your medical condition is determined to be more emergent after initial examination, our physicians will contact local emergency department staff and coordinate your transfer. This will save you valuable time and allow you to avoid long waits in the ER.

What if I need to be admitted to the hospital?

Our physicians work directly with hospitalists throughout the area. We will coordinate admissions with hospital staff when required.

 

What if I need a specialist?

We are affiliated with leading specialists in the area and can facilitate a consultation when required.

 

Do I have to be a member of House Call Doctor Los Angeles to have a Physician visit me at my home, office, or hotel?

NO. House Call Doctor Los Angeles is available to everyone. There are no membership fees or subscriptions required.

 

Will you care for the home-bound, or elderly, as a primary care doctor?

Yes, with pleasure, under most circumstances.

 

What are the benefits of using House Call Doctor Los Angeles?

  • 24/7 access to your personal physician via cell phone and email.
  • Same-day service and appointments, usually within one to two hours of your call.
  • Extended and unhurried medical visits.
  • Comprehensive medical care in the comfort of your own environment.
  • No more waiting in waiting rooms.
  • House, Office, or Hotel Visits.
  • Available 24/7/365, including Weekends and Holidays.
  • On site diagnostic testing.
  • Personal relationship with your doctor.
  • Prompt follow-up on all tests and reports.
  • Coordination of care with carefully selected specialists.
  • Coordinated Pharmacy medication drop-off.
  • Fast and Easy Prescription Renewal Anytime/Anywhere.
  • Prompt telephone feedback with lab and radiology test results.
  • All blood work is done on visit to your Home, Hotel or place of work. You won't be referred to busy labs for blood work.

 

How does House Call Doctor Los Angeles work with specialists?

House Call Doctor Los Angeles physicians offer dramatically enhanced coordination of specialty care. Our specialists are hand-picked and of the highest caliber. Our direct and close relationship with the top specialists in the area, guarantees the most efficient and effective care possible. In most cases, your doctor will personally discuss your situation with the specialist.

 

What happens during a typical house call visit?

After introductions, your doctor will perform a thorough history and physical examination appropriate for your specific complaints and will then recommend the appropriate treatment options. After all of your questions are answered, instructions are given, and paperwork is completed, your doctor will depart. However, you will continue to have direct telephone access to your caregiver for any follow up questions or needs that may arise, and the physician will call you within 48 hours to ensure your symptoms are improving. In most situations, your house call physician will offer to leave your medications with you so that you can avoid a trip to the pharmacy. Alternatively, written or telephoned prescriptions are always available.

Do you offer X-ray and ultrasound services?

X-ray and ultrasound services are available to be brought to you upon request. A certified x-ray technician brings a portable x-ray machine to your home, hotel room, workplace, or wherever you are. The x-ray images are processed on site, and films are reviewed by your house call physician or a board certified radiologist. Copies of the images may be provided to the patient upon request. Various portable ultrasound studies are also available. Additional studies, including CT or MRI may be completed at a radiology center of your choice.

 

What are your Notice of Privacy Practices?

Notice of Privacy Practices for House Call Doctor Los Angeles
NOTICE OF PRIVACY PRACTICES This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please Review It Carefully Who does this Notice apply to? We provide healthcare to patients and families in partnership with other professionals and organizations. The privacy practices in this notice will be followed by: • House Call Doctor Los Angeles • any business associate with whom we share health information Our responsibility to you regarding your medical information We understand that medical information about you is personal. We are committed to protecting the privacy of medical information about you. In an effort to provide the highest quality medical care and to comply with certain legal requirements, we will and are required to: • Keep your medical information private. • Provide you with a copy of this notice. • Follow the terms of this notice. • Notify you if we are unable to agree to a restriction that you have requested. • Accommodate reasonable requests by you for us to communicate health information by alternative means or at alternative locations. How we may use and disclose medical information about you We may use and disclose medical information about you for your treatment (such as sending medical information about you to a specialist as part of a referral); to obtain payment for treatment (such as sending billing information to your insurance company); and to support our health care operations (such as comparing patient data to improve treatment methods). Examples of disclosures for treatment, payment or health care operations We will use your health information for treatment. For example: Information received by a nurse, physician or other member of your healthcare team will be recorded in your record and used to determine your course of treatment. We will also provide your physician or a subsequent healthcare provider with copies of reports to assist him or her in treating you once you’re discharged from the hospital. We will use your health information for payment. For example: A bill may be sent to you or an insurance company. The information on or accompanying the bill may include information that identifies you, as well as your diagnosis, procedures and supplies used in your treatment. We will use your health information for regular health care operations. For example: Care providers or quality management staff may use information in your health record to assess the care and outcomes in your case and others like it. This information will then be used in an effort to continually improve the quality and effectiveness of the healthcare and services we provide. How will my information be used? • We may contact you for appointment reminders, or to tell you about or recommend possible treatment options, alternatives, health-related benefits or services that may be of interest to you. ***You will have an opportunity to refuse or opt-out of receiving this information upon the first contact by us***. • Family and Friends. We may release medical information about you to a family member, friend, or any other person involved in your medical care. We may also give information to those you identified as responsible for payment of your care. We may use or disclose medical information about you without your prior authorization for several other reasons. Subject to certain requirements, we may give out medical information about you without your prior authorization for the following purposes: • Law. We may disclose medical information when required by law, such as in response to a request from law enforcement in specific circumstances or in response to valid judicial or administrative orders. • Public health. We may disclose your health information to public health or legal authorities charged with preventing or controlling disease, injury, disability, child abuse or neglect, etc. as required by law. • Business associates. There are some services provided in our organization through contracts with business associates (i.e. we may disclose medical information about you to a company who bills insurance companies on our behalf to enable that company to help us obtain payment for the health care services we provide). To protect your health information we require the business associate to appropriately safeguard your information. • Notification. We may use or disclose information to notify or assist in notifying a family member, personal representative, or another person responsible for your care, of your location and general condition. • Funeral directors. We may disclose health information to funeral directors consistent with applicable law for them to carry out their duties. • Organ donation. Consistent with applicable law, we may disclose health information to organ procurement organizations or other entities for the purpose of tissue donation and transplant. • Food and Drug Administration (FDA). We may disclose to the FDA health information relative to adverse events. • Workers’ Compensation. We may disclose health information necessary to comply with laws relating to Workers’ Compensation or other similar programs established by law. • Correctional institution. Should you be an inmate of a correctional institution, we may disclose to the institution or its agents health information necessary for your health and the health and safety of other individuals. • State Requirements. Many states have requirements for reporting including population- based activities relating to improving health or reducing health care costs. • Organized Health Care Arrangements. Our care providers, staff members, and affiliates have organized and are jointly presenting this notice to you. Information will be shared as necessary to carry out treatment, payment and health care operations. Physicians and caregivers may have access to protected health information to assist in reviewing past treatment as it may affect treatment this time. Other uses of medical information In any other situation not covered by this notice, we will ask you for your written authorization before using or disclosing medical information about you. If you choose to authorize us to use or disclose your health information, you can later revoke that authorization by notifying us in writing of your decision, except to the extent that action has already been taken by us upon an authorization given to us. Your rights regarding medical information about you Although your health record is the property of the hospital, clinic, or other medical provider service that created it, you have the right to: • Request a restriction, in writing*, on certain uses or disclosures of your medical information for treatment, payment or health care operations, with the exception of emergency situations. We will consider your request, but we are not legally required to agree to a requested restriction. We will inform you of our decision regarding your request. • Obtain a paper copy of this notice of our privacy practices upon request. • Inspect and obtain a copy of your medical information, in most cases. • Request in writing*, an amendment to your records if you believe the information in your record is incorrect or important information is missing. We could deny your request to amend a record if the information was not created by us, maintained by us, or if we determine the record is accurate. You may appeal, in writing, a decision by us not to amend a record. • Obtain an accounting of disclosures stating to whom and where your health information has been disclosed for purposes other than treatment, payment, health care operations or where you specifically authorized a use or disclosure in the past six (6) years, but not prior to February 1, 2007. The request must be in writing* and state the time period desired for the accounting. There may be a charge for these services. • Request that medical information about you be communicated to you in a confidential way or at an alternative location but you must specify how or where you wish to be contacted. *All written requests or appeals should be submitted to our Privacy Officer listed at the bottom of this notice. Changes to this Notice House Call Doctor Los Angeles has the right to change this notice at any time. We have the right to make the revised notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current notice on our website www.HouseCallDoctorLA.com. The notice will contain the effective date. In addition, you may request a copy of the current notice each time you are visited by a house call medical services provider for treatment or health care services.

If you have questions or would like additional information, or if you believe your privacy rights have been violated, you may contact us at:

House Call Doctor Los Angeles
Michael Farzam MD, Inc.
Tel 310-849-7991
Fax 310-693-2528
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.+">This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.HouseCallDoctorLA.com

You may also file a complaint with the U.S. Department of Health and Human Services Office of Civil Rights, 200 Independence Avenue, S. W., Washington, DC 20201. Filing a complaint will not negatively affect the treatment or coverage that you receive.

 

end faq